Hands-on experience Reservation

Reservation
–Opening Hours– 9:30AM–6:00PM
–Experience time– 10:00AM–4:30PM
–Closed– Tuesdays
–Pick-Up– Unfortunately, your object will not be available for pick-up on the day you make it.
You can either pick it up in person after 10:00AM next day, or have it sent to your hotel the day after next. In addition, we are closed on Tuesdays, so if your hands-on is on a Monday, you will need to wait until Wednesday to pick it up in person, or Thursday to have it sent to your hotel. (Please note that you will have to pay for shipping yourself.)

・4:30PM is the last available reservation time.
・If you wish to make a reservation for the immediate next day, or to make changes to an existing reservation, please email us.
・We accept reservations or changes up to two days in advance.
Your reservation time is when your hands-on experience begins.
Please arrive around 30 minutes early for reception procedure and guidance for color choice, etc.
Please note that if you are not able to make it in time, you will not have as much time to select colors, etc.

In cases where we may not be able to accommodate your desired time and date,we will contact you via email.
*We are closed every Tuesday.
*For next-day reservations, please email us.
*Please email us if you wish to make changes to your next-day reservation.
*Please note that a cancelation fee of ¥1000 per person will be charged for day-of cancelations.
Please make sure to inform us of any cancelations no later than the day before your reservation. (We will not charge a cancelation fee for time changes, date changes, or cancelations due to typhoon, etc.)
*Please verify that you are able to receive emails from info@glassart-ai.jp in your email settings.
(If you are on a mobile phone that is set to refuse email from PCs, you may not be able to receive our responses.) *If you do not receive an automated message from us, please contact us via email.
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Name
Reserved date
Reserved time
*Please be aware that we may not be able to accommodate your desired reservation time depending on the number of customers we are serving.
Persons
Course
Email Address

*Please verify that you are able to receive emails from info@glassart-ai.jp in your email settings.
(If you are on a mobile phone that is set to refuse email from PCs, you may not be able to receive our responses.)
*If you do not receive an automated message from us, please contact us via email.
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