Inquiries by phone are accepted only at the times listed below.

Phone number: +81-980-53-2110
Hours of operation: 9:00 – 17:00
Hands-on activity hours: 9:00 – 14:00
Closed: Irregular holidays

電話洽詢服務時間

【電話號碼】0980-53-2110
【營業時間】9:00~17:00
【體驗時間】9:00~14:00
【公休日】不定期休息

Regarding times

  • The reservation time is the time that the hands-on activity starts.
  • The time provided for color selection, etc. is shortened when you arrive late. Your understanding is appreciated.

關於預約時間

  • 預約時間為製作開始的時間。
  • 若遲到,選擇樣式顏色等流程時間將會壓縮,請見諒。

Regarding e-mail replies

  • If you do not receive an e-mail reply, please call us. We will confirm your reservation.
    *Please adjust your settings to allow e-mails from “info@glassart-ai.jp”.
    (If using a mobile phone e-mail address, the e-mail reply may not arrive depending on your PC e-mail rejection settings.)

關於回信

  • 若是遲遲未收到本公司的回信,請透過電話確認預約狀況。※由於可能被判斷為垃圾郵件的關係,請將下列帳號設為可收信的狀態,預防收不到回信。「info@glassart-ai.jp」

Cancellation policy

  • Cancellation on the day of your reservation is subject to a cancellation fee of 1,000 yen per person.
  • Cancellations must be made at least one day in advance.          (Cancellation fees will not be charged in the case of a time change, schedule change, typhoon, etc.)

關於預約取消

  • 預約當日臨時取消或未到,將收取1000日圓(1位)的取消手續費。
  • 若要取消,最晚請在預約日前一天或提早告知。並不會收取手續費。(預約時間與日期的變動或不可抗力如颱風等因素下取消時,不會收取手續費)

Regarding reservations and changes, etc.

  • Reservations and changes on the day before or the day of your reservation must be made by phone only. (Not by email) Phone No.:+81-980-53-2110
  • The final reservation time slot is 14:00 (may vary by season).
  • Reservations can be made and rescheduled by email up to two days in advance.

關於預約的變更

  • 預約日當天及前一天若要變更日期時間,請透過電話聯繫(恕電子郵件不可)TEL:0980-53-2110
  • 可預約課程時間最晚為14:00(淡旺季有所不同)
  • 我們可以受理預約日前兩天的預約和變更。